A homeowner in Glenmont, NY reached out to H2O PRESSURE WASWHING for a deck pressure washing. They had questions about the process and wanted a clear plan, so we took time on the initial call to listen and arrange a convenient day and time to meet at their home.
When we met the homeowners, they explained their concerns about the condition of the deck. They also told us they had previously hired another pressure washing company but did not see any improvement. A friend had recommended calling H2O Pressure Washing in Delmar, NY, and the homeowners followed that referral when they contacted us.
We scheduled the job for the agreed day and time, and we confirmed the appointment the day before to make sure everything was set. Confirming the job ahead of time helped the homeowners feel confident about the scheduled visit and kept the timing clear for everyone involved.
On the day of the appointment we arrived at the homeowner's property and completed the deck pressure washing. We focused on meeting the expectations the homeowners had expressed and on addressing the issues they had pointed out during the meeting. Completing the work on schedule was important to the homeowners and to us.
Later that same day the homeowner called to tell us they were beyond excited with the outcome of the pressure washing. They said the deck looked noticeably improved compared to the earlier service they had received from another company. The homeowners also said they would recommend H2O Pressure Washing in Delmar, NY to their friends and family.
This project highlights a few simple but important steps in our work with homeowners, including listening to concerns, setting a clear appointment, confirming the schedule, and delivering the pressure washing service as promised. The homeowner’s positive reaction and willingness to recommend H2O Pressure Washing in Delmar, NY provided direct feedback that the deck cleaning met their expectations.
If you are in Glenmont, NY and have questions about deck pressure washing or other pressure washing needs, this project shows how a clear plan and timely execution can make a difference. We appreciate referrals and the chance to help neighbors see better results from a deck cleaning.
Service provided: Wood Deck Cleaning